Public Grievance

The General Administration and Public Grievance Department is the Nodal Department of the Government, dealing with various important activities like cadre-controlling of Officers belonging to All India Services and Senior Branch officers of Odisha Administrative Service, Capital Administration, Vigilance, Lokayukta, Mo Sarkar, Chief Minister’s Relief Fund, Administrative Reforms, Pension and Public Grievances, Maintaining CCRs of Senior Group-A Officers, Rules of Business of Government and advising Government Departments on common service rules / conditions. There are key public institutions working within the ambit of the Department such as Odisha Public Service Commission, Odisha Staff Selection Commission, Odisha Sub-ordinate Staff Selection Commission assigned with the task of recruitment and Gopabandhu Academy of Administration assigned with the task of training and capacity building.

Besides, there are some special functions such as Estate Administration, which looks after the management of Government land in Capital City of Bhubaneswar comprising 65 villages, Government residential and non-residential estates and accommodations located at Bhubaneswar and Cuttack and issues connected with land administration. Keeping pace with rapid changes and advancement in the administrative system in the country, the General Administration and Public Grievance Department has also initiated several interventions for administrative reforms by introducing structural changes, rationalizing rules, regulations and procedures creating interactive and expeditious decision support system using information technology.